Privacy Policy

PROTECTION OF PERSONAL DATA ACCORDING TO GDPR
  1. DATA CONTROLLERS:

Company name: LQ PALMA FINANCE, SL (hereinafter PALMA FINANCE)

            Registered office: Calle Caro nº 3, Palma de Mallorca, I. Balears, CP 07013, Spain.

            CIF: B72663107

            Email: info@palmafinance.com

            Customer Service Telephone: 605 798 966

  1. PURPOSE:
    1. Visiting this website does not require the user to provide any information about themselves.

In the event that the user provides any personal information, the data collected on this website will be used for the purpose, in the manner and with the limitations and rights set out in Organic Law 3/2018, of December 5, on the Protection of Personal Data and the guarantee of digital rights, as well as Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation).

PALMA FINANCE, in compliance with current regulations regarding the protection of personal data, informs that the personal data collected through the forms on the Website: https://palmafinance.com, will be incorporated into the personal data files for which PALMA FINANCE is responsible, and will be stored and processed in Spanish territory by the aforementioned data controller.

  1. The collection and automated processing of personal data is intended to maintain the commercial relationship and to carry out information, training and other activities specific to PALMA FINANCE.

To this end, PALMA FINANCE, in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, has developed and implemented all organizational and technical measures to prevent the loss, misuse, alteration, unauthorized access and theft of personal data provided by the user or visitor of the website, taking into account the state of the art, the nature of the data stored and the risks to which they are exposed, whether arising from human action or from the physical or natural environment.

Users who provide personal data unequivocally consent to the inclusion of their data in the files containing personal data for which PALMA FINANCE is responsible, as well as the automated or non-automated processing of said data so that it can be used by PALMA FINANCE to facilitate the development of the company's own activity, the preparation of statistics, and the sending of commercial information.

If the collected data is used for a purpose other than that for which it was collected, the prior consent of the data subjects will be required. The collected data may be transferred, to which the user gives their express consent by browsing the website.

  1. How long is the collected personal data kept? PALMA FINANCE may retain your data, once the relationship with you has ended, to comply with legal obligations. Furthermore, it will delete the collected data when it is no longer necessary for the purposes for which it was collected.
  2. LEGAL BASIS:

User data is processed based on the free, specific, informed, and unambiguous consent given by the users themselves, as they are informed by having this privacy policy made available to them. This consent may be withdrawn at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

When data is collected, you will be informed whether providing the information is mandatory or voluntary. Refusal to provide mandatory data will result in the requested service or information not being provided. You may also voluntarily provide additional data to help us better provide the requested service or information. When forms are used to collect this personal data, user identification is complete, as the user voluntarily enters their data into the forms available on our website.

If users of this website are required to provide their email address to access any of the requested services or information, they may indicate that they do not wish to receive any communications from PALMA FINANCE . PALMA FINANCE will provide users who have subscribed to any mailing list on this website with the appropriate mechanisms to unsubscribe.

PALMA FINANCE has the user's consent to use the personal data it has and to carry out the necessary computer processing for the provision of its services, reserving the right to delete all data belonging to users who do not meet the service provision criteria. 

  1. RECIPIENTS:
    The Personal Data we collect from you may be processed by members of the Data Controller's staff, based on legitimate interest, and for administrative purposes. Your personal data may also be disclosed to:
  1. Lending institutions and financial comparison sites.
  2. Credit and solvency information providers such as the CIRBE, ASNEF and/or Equifax files.
  3. Potential investors.
  4. Investor intermediation and management companies.
  5. Third parties that help us provide digital services, such as CRM, platform providers, web analytics, search engine, hosting services, maintenance and support of our databases, as well as our software and applications that may contain data about you.
  6. Suppliers and collaborators of marketing and advertising-related services, such as digital media and social networks, among others, in order to help us offer advertising, marketing and campaigns, to analyze their effectiveness and to manage your contact and your questions.
  7. Third parties for compliance with legal regulations.

We will ensure that all communication of your personal information that we or those third parties with whom we share your personal information make complies with the legislation that applies to us.

In cases where the user includes files with personal data on shared hosting servers, PALMA FINANCE is not responsible for the user's non-compliance with the GDPR. 

  1. RIGHTS:
    Users may revoke their consent at any time without retroactive effect, as well as exercise the following rights free of charge:
  • Request access to your personal data or its rectification when it is inaccurate.
  • Request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
  • Request the limitation of your treatment in certain circumstances.
  • Request to object to the processing of your data for reasons related to your particular situation.
  • Request data portability  in the cases provided for in the regulations
  • Other rights recognized in the applicable regulations.

These rights may be exercised by writing to PALMA FINANCE specifying the right you wish to exercise and regarding which personal data, attaching a photocopy of your ID card to your communication, to the postal address: Calle Caro nº 3, Palma de Mallorca, I. Balears, CP 07013, Spain or to the following email address info@palmafinance.com, in which case your email must be digitally signed to prove your identity.

If you do not receive a satisfactory response and wish to file a complaint or obtain further information regarding any of these rights, you can contact the Spanish Data Protection Agency (www.agpd.es - C/ Jorge Juan, 6 in Madrid).

The user declares that all data provided by him is true and correct, and undertakes to keep it updated, communicating any changes to info@palmafinance.com.

If you wish to clarify any aspect related to the PALMA FINANCE Privacy Policy, you can contact us through the following email address: info@palmafinance.com.

Obtaining user consent when requesting personal data

Any contact form that requests personal data must obtain the user's consent. This consent must be given through a clear affirmative action that reflects a freely given, specific, informed, and unambiguous indication of the data subject's wishes and must be granted for all processing activities carried out for the same purpose. When the processing has multiple purposes, consent must be given for all of them. If consent is to be given following a request made electronically, the request must be clear, concise, and not unnecessarily disrupt the use of the service for which it is provided.

To implement this point you can use one of these options

– One blank box or checkbox for each processing purpose, although they can be grouped into related purposes

– A blank field to be filled in by means of a written statement

– A selection field

It is not enough to accept the terms of the privacy policy in general with phrases such as "I accept the privacy policy".

This is in consideration 32 and article 7 of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation: GDPR)

https://www.boe.es/diario_boe/txt.php?id=DOUE-L-2016-80807